VisualSP™ – The SharePoint Help System

Get your own Help tab!

VisualSP is a SharePoint Help System with the main goal of enabling sustainable SharePoint adoption in the organization! It provides SharePoint end users the context sensitive Just-In-Time-Help and training they need to be successful working within SharePoint.

Product Benefits:

  • Expose your custom support and training content (videos, documents, images) directly through the SharePoint Ribbon
  • Ships with 105 stock video tutorials, reference documents and tip cards to plug-and-play in the product directly
  • Content can be hosted locally or streamed from the web – your choice!
  • Reduce load on the SharePoint help desk team
  • Short length videos for easy consumption by end users (longer length videos also available)
  • Hundreds of additional video content available to plug-and-play into VisualSP
  • USA based company – we stand behind our product and offer phone and email support to all our customers!


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VisualSP_box_06-14

Available for SharePoint 2010, 2013 & Office 365 (SharePoint Online)

Some of our Customers: (click here to see more)
ElPaso LandOFrost Entergy Maine OptumHealth Fidelity

 

VisualSP Screenshots

Help through the Ribbon

In-Context Help in the Ribbon
Contextual (related to type of content) Links to Video Tutorials, Documents and Screenshots are included within the SharePoint Ribbon.
Help shows in built in dialog framework

All artifacts displayed in the same window
Video tutorials, documents and screenshots all display in the type of pop-up window used throughout SharePoint, which is a very familiar feature to end users.
Plugin your own content

Customize to your needs
A SharePoint administrator can add the in-house produced videos, documents and images directly within VisualSP. These will also appear in-context and on-demand to users, as required.
Supports many formats

Supports multiple media formats
Supports displaying many types of content (video, document, image) through the Ribbon. Content can be hosted in-house or streamed from online.
Content controlled at various levels

Content controlled at various levels
Content being shown to users can be controlled at the Farm, Web Application or Site Collection level.
Security trimmed interface

Security trimmed interface
Specify what SharePoint permission should a user have to see a particular help item in the ribbon (Readers, Members, Site Owners etc.).
VisualSP web part

VisualSP web part
Display any of the Help items within the VisualSP web part. This web part can be deployed on any page on any site to show the specific scoped Help items in the body of the page.
Support for various languages

Support for various languages
VisualSP provides out-of-the-box support for French and Spanish languages. Other languages can also be accommodated upon request.
Help tab scopes

Available scopes for Help tab
Specify the scopes (lists, libraries, pages, VisualSP web part) where a particular Help item should be displayed to the user.

 

VisualSP in Action!

Watch the short videos below to see VisualSP in action. See how users interact with this Help system. Also, learn how easy it is to manage the Help items.



VisualSP Package Contents

VisualSP installs as a Feature in your SharePoint farm. All components, content and documentation of VisualSP are shipped to you to be hosted internally within your environment. All VisualSP settings are also configured and controlled internally from within your SharePoint environment. Download the flyer.

The complete VisualSP package contains the following components:

  • VisualSP Help System
  • 105 end user video tutorials for in-context video based help (SharePoint 2010 video list, SharePoint 2013 video list)
  • Help documents and reference screenshots for in-context document and image based help (Click here for info)
  • Installation and customization documentation (Live online support, as needed by you, during the installation and configuration process)

In addition to video tutorials, documents and screenshots provided in the package, you will be able to customize VisualSP to supplement or replace entirely with your own content or content available anywhere online.

Help and Support
The installation documentation included in the package makes it easy to self install VisualSP in your environment. However, we want to make sure you are completely satisfied and confident in your purchase. Once purchased, one of our engineers will reach out to you and will offer to assist you throughout the whole setup and customization process as you need it. Our engineer will also offer to train you on how to customize the product to include your own video tutorials, documentation and images/screenshots. There is no additional cost for this service!

Pricing

Following is the one time acquisition cost for the VisualSP SharePoint Farm solution. This is not Software as a Service (SaaS).

VisualSP Express

SharePoint 2010 or 2013

$6,950

(flat price)

 

  • In-context, on-demand help for end users
  • Task-based video tutorials, reference documents and tip sheets to help users
  • Customize with in-house created videos, documents, images and display them in-context
  • Control content at Page and Site Collection level
  • Full 1st year of product/content upgrades and customer support


30-day trial

Download now

VisualSP Standard

SharePoint 2010 or 2013

$6,950

(for each SharePoint front-end web server in production)

 

  • In-context, on-demand help for end users
  • Task-based video tutorials, reference documents and tip sheets to help users
  • Customize with in-house created videos, documents, images and display them in-context
  • Full 1st year of product/content upgrades and customer support
  • Control content at Page and Site Collection level
  • Control content at Web Application and Farm level


30-day trial

Download now

VisualSP Enterprise

SharePoint 2010 or 2013

$8,950

(for each SharePoint front-end web server in production)

 

  • In-context, on-demand help for end users
  • Task-based video tutorials, reference documents and tip sheets to help users
  • Customize with in-house created videos, documents, images and display them in-context
  • Full 1st year of product/content upgrades and customer support
  • Control content at Page and Site Collection level
  • Control content at Web Application and Farm level
  • Analytics on Help items access data


30-day trial

Download now

VisualSP Lite

Not ready for the full blown version of VisualSP just yet? No problem.
Learn about our lite, no-cost version of VisualSP which provides the same type of great in-context Help for your users.


Government and non-profit discount: 

We offer a 10% discount to all government and not-for-profit entities. Please use the following coupon code when checking out with any of the products above: SP10DISCGOV


Important Notes:

  • VisualSP Express lets you control Help content at the Page and Site Collection level (for all your site collections in the farm) while VisualSP Standard lets you control Help content at Page, Site Collection, Web Application and Farm level. VisualSP Enterprise has all capabilities of the Standard version plus the ability to view analytics on product usage data. Click here to dig deeper into understanding the differences between the two versions.
  • For large deployments, tiered pricing is offered.
  • VisualSP is licensed for SharePoint web front-end servers and not by the number of users. A license needs to be acquired for production SharePoint front-end servers (no charge for App servers running web server components).
  • We do not charge license fees for non-production environments (development, testing, QA etc.). Our production license includes licensing for all of your non-production environments.
  • The purchase of VisualSP comes included with full 1 year of maintenance including support, product/content upgrades and access to any new Help content (usually generated quarterly). An annual maintenance license (25% of purchase price) can be purchased for year 2 and beyond.

VisualSP for SharePoint Online (Office 365) is available through the SharePoint app store.

Want to try it out? Contact us for a demo or trial of VisualSP.

Frequently asked questions

Q. What exactly is VisualSP?
A. VisualSP provides in-context, on-demand help to SharePoint end users. It provides task based video tutorials, documents and screenshots to help users when they need it most. In addition, it has the capability to accept in-house created content or content from the web and display them in-context as well.

Q. Will the in-context videos, help documents and screenshots be accessible at every site in SharePoint?
A. Yes. The solution is deployed as a SharePoint Farm Feature. Once deployed, all the help content will be available in-context and on-demand throughout your SharePoint environment. However, if you prefer, you can also manage the content at the Web Application or Site Collection level.

Q. Can we buy just the video content without the VisualSP system?
A. Yes, you can buy the 105 video tutorials package without purchasing the system.

Q. How long are the videos and how much space will they take?
A. The end user level videos that ship as part of VisualSP are each 2 mins or less in duration. The total footprint of the whole solution (including the videos, documents and screenshots) is about 500 MB total in your SharePoint Farm.

Q. How easy is it to customize VisualSP with our own company content so that can be presented to our users?
A. A SharePoint administrator can modify and customize the product in minutes. All content is SharePoint list driven. After the purchase, one of our engineers will guide you through the install and setup process. This person will also train your SharePoint administrator on how to customize VisualSP.

Q. Is VisualSP available for SharePoint 2010 and 2013 as well?
A. Yes! VisualSP is available for SharePoint 2010 and 2013! The functionality is exactly the same in both versions of the system (of course, the content is different). Our customers who purchase VisualSP with the maintenance plan receive the most current version with all of the content for that version.

Q. How can I buy VisualSP?
A. Payment can be made with any credit card using the Pricing section above. We also accept purchase orders. Fill out the form on this page to get in contact with us and get the process started.

Q. If I buy VisualSP for SharePoint 2010 and then we migrate to SharePoint 2013, do I have to buy the other product as well?
A. Absolutely not! As long as you have a maintenance plan with us, you will get a free upgrade to VisualSP for SharePoint 2013.

Q. Can we get custom videos produced to plug into VisualSP?
A. Yes, we can produce a custom 10-pack for you (additional cost) and plug it directly into VisualSP when we deliver the product.

Q. How long has your company been in business. Who are your current customers?
A. Rehmani Consulting, Inc. (dba: SharePoint-Videos.com) has been in business since 2005 serving our corporate customers. Feel free to browse through the list of our customers and testimonials.

 

Questions? Contact us and let us know how we can help.